No contract monthly options
Free Weebly SiteBuilder and Website Building Tools
Helpful support provision
Out-dated Control panel
No discounts for long term customers
Expensive VPS plans
Hostgator is probably one of the most prominent names in web hosting services. In fact, it would not be wrong to say that Hostgator is one of the most popular web hosting service providers in the world with around $ 34.2 million in revenue. Now, you may think that the company with consistent revenue must be doing pretty well, but that’s not always the case. Hostgator has had a lot of ups and downs in the past, but over the years the company established itself as one of the most reliable web hosting services in the world. Here, we look at the company’s complete profile to understand its services, its pricing and what its customers are saying about it to give you a better idea about the company’s services.
Let’s begin with prominent features and major red flags of the company based on the data collected from the web regarding the company’s performance.
Pros and cons
- Unlimited MySQL Databases
- cPanel Interface
- Unlimited Disk Space
- 9% Uptime
- Unlimited Bandwidth
- Unlimited Domains
- Money Back Guarantee (45 day)
- Slower Customer Support and slow response time (based on customer reviews)
- Declining customer support
- Lack of proper site performance
- Additional fee required for restore from backups
- Expensive business hosting plan
Let’s dig into the feature list of Hostgator. Just like many other prominent web hosting services around the world, Hostgator offers VPS hosting, WordPress hosting, dedicated hosting and shared hosting. Peruse the webhosting features offered by the company in the table below:
|Web Hosting Features|
|Flexible and easy to navigate and use Control Panel|
|Unlimited Sub Domains|
|Unlimited FTP Accounts|
|Unlimited Email Accounts|
|Money Back Guarantee|
|Free HostGator Website Builder with Templates and Extensive Image Library|
|Free Website Transfer, Script Transfer, Domain Transfer, and MYSQL Transfer.|
|$100 Google Adwords Offer|
|52 script free install|
|$100 Yahoo! And Bing credit|
|cPanel Control Panel|
|Up-to-date cPanel for easy hosting administration|
|Website Statistics reports through Raw Log Manager, AWStats, , Referrer and Error and Webalizer|
|Instant Shopping Carts|
|Instant formail and counters|
|Password Protected Custom Error Pages and Directories|
|IP Deny Manager|
|Web Based File Manager|
|Programming & Databases|
|Unlimited MySQL Databases|
|Unlimited phpMyAdmin Access|
|Programming Language: CGI, Python, SSL, Fast CGI, Ruby on Rails, Perl, and PHP 5.|
|Programming Modules: ImageMagick, Curl, GD Library, CPAN|
|System Management: Job Scheduling and SSH Access|
|SMTP Unlimited POP3 Email Accounts|
|WebMail Access through Horde, RoundCube, SquirrelMail|
|SpamAssassin spam prevention|
|Unlimited Autoresponders and mail forwards|
|75 open-source scripts installations with 1-click|
|Professional CMS Solutions|
Apart from the above-mentioned features, the company offers a plethora of other tools to help business owners, freelancers and bloggers find the right ways to make online presence an easy and effective way to reach out to target audience. The following image shows the various tools that the company offers to help you build a better website for your business. It is important to mention here that, most of the hosting service providers offer these tools, but not every hosting provider has the right approach towards making these tools available and easy to use. So, when it comes to choosing a hosting provider, make sure to get a third person’s opinion. We have done this for you by collecting customer reviews from various sites to give you an idea about what Hostgator’s past customers are thinking about the service.
Price comparison with other hosting providers
Hostgator offers flexible price range for its different web hosting services. See the image below:
Company’s basic price plan structure revolves around 3 distinct packages, shown in the image below:
Hostgator has managed to keep its prices extremely affordable to beat the competition. The following image sows its comparison with two of the most popular web hosting service providers in the world, GoDaddy and SitGorund. Peruse below:
Hostgator does not offer as extensive packages as A2 hosting and Bluehost. However, when it comes to pricing, Hostgator has maintained a flexible and affordable pricing that is usually discounted to help customers make a cost-effective decision.
Hostgator has 99.97% uptime speed, which is pretty impressive. The company has improved its up time and page speed in the past couple of years, and here we have posted some of the recent results.
Peruse Hostgator’s page speed with other popular web hosting solutions below:
Peruse Hostgator’s Uptime speed results with other popular web hosting solutions below:
Hostgator’s cPanel offers a clear and easy navigation for those seeking to administrate their web hosting account without any professional help. The following image shows the cPanel outlook of the company’s hosting accounts.
Customer Support and reviews
Company’s customer support allows customers to garner support for myriad issues including, but not limited to, pre-sales, company policies, cPanel, webhost manager, website design, account addons, billing system, affiliates, specialized help, Plesk and SSL certificates. The company’s website allows users to conduct forum discussion and avail the Live Chat option for instant support. In comparison to hosting providers, Hostgator seems to have an extensive customer support through both direct contact and video tutorials.
As far as the customer reviews are concerned, Hostgator has mixed reviews from a diverse group of customers that include freelancers, enterprise owners and bloggers. We have collected some of the reviews for you. Peruse below:
Hostgator offers an array of services for all types of online web hosting solution and provides a reliable service for all types of web hosting solution seekers. It is a perfect solution for those looking to establish a permanent online presence without worrying about the uptime issues. If you are looking to switch from your current hosting service, we recommend Hostgator. Understand the myriad plans offered by the company (mentioned above) to see what plan will fit your needs the best.
Have you tried Hostgator? Share you experience with us through our comment section below.